We differentiate ourselves with innovative technology, best-of-class products, and global customer relationships. If you have questions, problems, or warranty issues regarding your OKAI product, please check our FAQs, Rider Educational Guides, Support Articles, or contact your local Dealer, who should be your first contact point.
If your dealer can't help you, then our OKAI team of experts have you covered. Give us a call or drop us a line and we'll get back to you. Please reach out to the OKAI Customer Care Team in your region.
*Due to the current volume support response times may be delayed.
OKAI USA
Mon - Fri; 9am - 5pm PST
Support.US@okai.co
1-833-688-0336
OKAI Europe
(Europe Consumers and Commercial Fleet Support Inquiries)
Support.EU@okai.co
GER: +49 8001821606;
Mon-Fri: 9:30 a.m.-17:30 p.m. (GMT+1)
FRA: +33 800912713;
Mon-Fri: 9:00 a.m.-17:00 p.m. (GMT+2)
UK: +44 2038355222;
Mon-Fri: 9:00 a.m.-17:00 p.m. (GMT+2)
OKAI Global
(All Other Regions)
Mon - Fri; 9am - 5pm UTC+8
Support@okai.co
1-800-660-3498
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